Healthcare Analytics & Churn Prediction Dashboard

🎨 Frontend Project

Healthcare Analytics & Churn Prediction Dashboard

Analytics workspace with Next.js and server-side search for CX teams.

Project Overview

Client

Healthcare Analytics Startup

Industry

Healthcare / Analytics

Timeline

3 months (2024)

My Role

Frontend Lead

Developed a comprehensive analytics dashboard for customer experience teams to visualize member behavior, predict churn, and optimize health plan usage.

The Challenge

The CX team struggled with data visibility:

No unified view of member activity

Churn detected too late for intervention

Manual report generation taking hours

Slow dashboard with poor search

Limited data export options

They needed a fast, insightful dashboard for proactive member management.

My Solution

I built a high-performance analytics frontend:

1

Server-Side Search

Instant search across millions of records with filters.

2

Churn Prediction UI

Visual risk indicators and intervention suggestions.

3

Real-Time Updates

Live data sync with WebSocket connections.

4

Export System

One-click PDF and CSV exports for reports.

Key Features

🔍

Smart Search

Server-side search with advanced filters.

📈

Churn Risk

Visual risk scores and alerts.

📊

Visualizations

Interactive charts and graphs.

📤

Export

PDF and CSV report generation.

Tech Stack

Frontend

Next.jsTypeScriptZustandTailwind CSS

Data Viz

RechartsD3.js

Backend

PostgreSQLPrisma

Screenshots

Dashboard

Main Dashboard

Churn

Churn Analysis

Search

Advanced Search

Results & Impact

500ms

Search

Response

30%

Less

Churn

5hrs→5min

Report

Generation

10K+

Members

Tracked

Key Achievements

Search response under 500ms for 1M+ records

Reduced member churn by 30% through early detection

Report generation time reduced from 5 hours to 5 minutes

Tracking 10,000+ active members

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